Agc Vicidialphp Work -

AGC in Vicidial and PHP: A Basic Guide

// 4. Recalculate priority for leads in queue public function rebalancePriorities() $idleAgents = $this->getIdleAgentsByCampaign(); $waitTimes = $this->getQueueWaitTimes(); $skillScores = $this->getAgentSkillScores();

Inbound Settings

To use AGC, edit your campaign’s :

Agent Stats

: Exporting real-time performance data for external reporting. agent API - Vicidial agc vicidialphp work

Use Case 4: Lead Recycling & Long-Term Nurturing

Lead Scripting

: Displays predefined scripts for agents to read, which can automatically populate with customer data like names and addresses. AGC in Vicidial and PHP: A Basic Guide // 4