User receives a 12-word recovery code upon enrollment. This is stored encrypted in their password manager or safe. To enroll a new device, they enter recovery code + identity document scan + liveness check.
If you are searching for an HSBC replacement Secure Key, specifically regarding "exclusive" or specific account tiers, here is everything you need to know about getting back into your account safely. hsbc replacement secure key exclusive
: No physical device to carry; supports biometric login (Face ID/Fingerprint); integrated into the app for seamless authentication. Deactivation Lost or Broken Your Device
: Integrated directly into the HSBC Mobile Banking App . It allows for faster logins using Biometric ID (Face ID or fingerprint) and replaces the need to carry an extra gadget. Standard Physical Replacement (Legacy): $15