
Troubleshooting: "License Key Not Available" for WinCC Logging
Verify you have purchased and transferred the license key via Automation License Manager (ALM) . Existing License Showing Error Confirm the license server hostname/IP is correct in
If you purchased a dongle but the software is looking for a disk-based license, the error appears. If you purchased a dongle but the software
: Ensure you are using the latest version of the Automation License Manager, as older versions sometimes have compatibility issues with Windows 10/11. Confirm the license server hostname/IP is correct in
If you believe you already have the license, follow these steps to verify and fix the issue: